Privacy Policy

Last Updated: September 20, 2026

Panas Auto Body (“Panas Auto,” “Panas Auto Body,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, requesting an estimate, or using our services.

This Privacy Policy explains the types of information we may collect, how we may use that information, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us when you contact Panas Auto Body, request an estimate, submit a form, or otherwise communicate with us.

This information may include:

First and last name
Email address
Telephone number
Vehicle information
Information about an accident, damage, repair, or service request
Insurance and claim information
Messages or other information you choose to provide
Photos, documents, or other materials you provide in connection with a repair, estimate, or insurance claim

We may also automatically collect certain technical and usage information when you visit our website. This may include information such as your IP address, browser and device information, pages viewed, referring source, date and time of visits, and interactions with our website or advertising.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and estimate requests
Provide information about our services
Schedule and coordinate repairs
Communicate with you regarding your vehicle, repair, estimate, or claim
Assist with insurance claims and communicate with insurance providers when appropriate
Provide customer service
Operate and improve our website
Understand how visitors use our website
Measure the effectiveness of our advertising and marketing
Maintain appropriate business and repair records
Prevent fraud, misuse, or security issues
Comply with applicable legal or regulatory requirements

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with it, improve website performance, and measure the effectiveness of advertising.

Cookies are small data files that websites may store on your device. Some cookies are necessary for website functionality, while others may be used for analytics, advertising, or measurement purposes.

Depending on your browser or device, you may be able to block, restrict, or delete cookies through your browser settings. Restricting certain cookies may affect the functionality of portions of the website.

Analytics and Advertising

We may use analytics and advertising technologies to better understand how visitors find and use our website and to measure the effectiveness of our marketing campaigns.

These technologies may collect information such as:

Pages visited
Website interactions
Referring websites or advertising sources
Device and browser information
Approximate location derived from technical information
Interactions with advertisements
Form submissions or other website conversions

Third-party analytics and advertising providers may use cookies, pixels, tags, or similar technologies in connection with these services.

Information collected by third-party services may also be subject to the privacy policies and practices of those providers.

Call Tracking and Telephone Communications

Panas Auto Body may use call-tracking and measurement technologies to understand how customers find and contact our business and to evaluate the effectiveness of our advertising.

As a result, telephone numbers displayed on our website or in advertisements may vary depending on how you reached us.

Information associated with telephone interactions may include the source of the call, telephone number, date, time, duration, and other information related to the interaction.

Insurance Claims

Panas Auto Body works with insurance providers as part of the collision and vehicle repair process.

When you ask us to assist with an insurance claim, we may use or exchange information reasonably necessary to communicate with your insurance provider, prepare estimates, coordinate repairs, process paperwork, and otherwise assist with your claim.

How We Share Information

Panas Auto Body does not sell your personal information.

We may share information when reasonably necessary to operate our business and provide the services you request.

This may include sharing appropriate information with:

Insurance providers involved with your claim
Service providers that assist with our website, communications, analytics, advertising, or business operations
Vendors or other parties involved in providing services related to your repair
Government agencies, courts, law enforcement, or other parties when disclosure is required by applicable law or legal process

We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of Panas Auto Body, our customers, or others.

We do not disclose personal information to third parties except as described in this Privacy Policy, as authorized by you, or as otherwise permitted or required by law.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain appropriate business and repair records, fulfill the purposes described in this Privacy Policy, resolve disputes, and satisfy applicable legal, accounting, insurance, or regulatory requirements.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or other services operated by third parties.

Panas Auto Body is not responsible for the privacy, security, or data-handling practices of third-party websites or services. We encourage you to review the privacy policies of those services when visiting them.

Your Privacy Choices

You may contact Panas Auto Body if you have questions about personal information you have provided to us or would like to request that information be corrected or deleted.

Certain information may need to be retained for legitimate business purposes or to comply with applicable legal, insurance, accounting, or recordkeeping requirements.

You may also manage cookies and certain tracking technologies through the settings available in your web browser or device.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, services, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or Panas Auto Body's privacy practices, please contact us:

Panas Auto Body
183 Oak Ridge Rd
Oak Ridge, NJ 07438

Phone: 973-697-8777
Email: EKlecha@PanasAuto.com

You may also contact us through the contact form available on our website.